What does this mean to you? 1. We will have abbreviated hours for the week of March 18th-22nd. We will see appointments and do procedures, but many days the staff will be in training on the new software. Hours will be limited. 2. More intelligent reports, medical records and enhanced client communication. 3. More efficient use of doctor and staff time. We hope to be able to capture information in a more “real-time” manner, allowing better care for your pet. One aspect of t